Privacy Policy

At Anna & Rain, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, purchase a template, or hire us for semi-custom or fully custom website design services.

1. Information We Collect

We may collect personal information when you:

  • Visit our website

  • Purchase a website template

  • Fill out a contact form

  • Book a consultation

  • Hire us for a semi-custom or fully custom design project

This information may include:

  • Your name, email address, and business details

  • Billing information (collected and processed securely via third-party payment providers)

  • Project-related content and materials you voluntarily provide (e.g., logos, photos, copy)

  • Technical data such as IP address, browser type, and website usage via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services (templates, semi-custom, or fully custom sites)

  • Communicate with you about your project

  • Process payments and send invoices

  • Improve our website and user experience

  • Send occasional emails related to new templates, services, or updates (you may unsubscribe at any time)

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

  • With trusted service providers who assist in operating our business (e.g., Squarespace, payment processors, email marketing platforms), and only as necessary to provide our services

  • If required by law or to protect our rights

4. Data Security

We take reasonable precautions to protect your information. While no system is 100% secure, we follow best practices to safeguard your data both online and offline.

5. Cookies

Our website uses cookies to provide a better user experience and to help us understand how visitors interact with our site. You can modify your browser settings to disable cookies, though this may affect functionality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for us to use your information

  • Contact us with any concerns about your privacy

To make a request, please email us at anna@annaandrain.com.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Anna & Rain
anna@annaandrain.com
www.annaandrain.com

Effective Date: 01/01/2025